TECHNICAL ASSISTANCE PROCESS REDESIGN
EXPERTS, PROCESS AND TOOLS ARE THE KEY FOR OPERATIVE EXCELENCE
Our consultants are experts in the root cause analysis in order to improve the technical customer care processes. Performance and economics. If you realise there are spaces to do better, come with us, we will take you into a new performance level.
- Root Cause Analysis for technical issues
- Cost efficiency on the field force
- Automatize the technical support service.
- Proactive and predictive plans
- Improve provisioning response time.